SHIPPING POLICY:

• Canada Post is our sole shipping provider.
• Most shipped items are trackable through Canada Post's website.
• Most shipped items are insured by Canada Post for loss or damage.
• Some very small items such as single LEGO minifigures will be shipped via postal mail since the cost of trackable and insured shipping for inexpensive items like these art too excessive to bear.
• The primary Canada Post shipping method used within Canada is "Expedited Parcel" service.
• The two Canada Post shipping methods used to send items to the United States are "Tracked Packet - USA" and "Expedited Parcel - USA."
• All items in manufacturer sealed boxes are sold "AS IS".  Manufacturer defects are not the responsibility of Toynado Inc. and should be directed to the manufacturer.  This even applies to special "Collector Grading" services.
• All items will be well and safely packaged for shipping.
• If you received damaged items, please take pictures of the damaged items and the box, these will be needed for the insurance claim.  Send the pictures and any info you can to our sales team at sales@toynado,ca and we will initiate the claim.