*** This is my general Toynado appreciation review and not an item-specific one *** As always, email-based customer service was amazing and they are very accomodating for special requests. have the chance to use local pick-up for my orders, but they are as well-packed and padded as if they would have been sent across the country. Their prices are always fair while most of the time, some competitors are trying to take advantage of some figures' rarity and/or charge crazy shipping fees. Highly recommended!